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Time and Labor Management Product Analyst in Phoenix, AZ at PrimePay

Date Posted: 6/25/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


At PrimePay, we believe in the power of small businesses. That’s why, since 1986, we have been taking care of their back-office tasks like payroll, HR, Time Clock and benefits admin services, so they can concentrate more on their business. With 30 offices nationwide, we can’t wait for you to join our growing team.

The Time & Labor Management (TLM) Product Analyst is the center of the intersection between businesses, technology and the user experience.  The TLM Product Analyst must be passionate about all three and conversant with specialists in all. The TLM Product Analyst is focused on maximizing business value from the TLM product and must be motivated to optimize the TLM product to achieve the business goals while maximizing return on investment.

No two days will be the same. But here’s what you can count on:

  • Prioritizes product development by working with division VP to meet product sales strategies
  • Prioritizes/Maintains/Verifies all facets of the Unfuddle ticketing system. As it pertains to the TLM Product
  • Completes operational requirements by scheduling and assigning tickets; following up on work results (ticket verification)
  • Working with division VP and development, creates and manages product development timelines
  • Manages versioning for the TLM product and documentation required to historically track the products evolution
  • Develops and manages Alpha and Beta programs to bring new versions/products to market by analyzing proposed product requirements and product development programs establishing time schedules with engineering and manufacturing
  • Works with other divisions to develop and maintain product support materials. Including but not limited to help screens, knowledge base, implementation and training procedures
  • Assists division VP in introducing new products by developing time-integrated plans with development, testing, sales, advertising and production
  • Recommends the nature and scope of present and future TLM development by reviewing product specifications and requirements; appraising new product ideas
  • Assesses market competition by comparing the company's product to competitors' products
  • Assesses product acceptance data by calling on customers and field salespeople
  • Determines product internal impact; reviewing production and sales costs; anticipating volume; costing special and customized orders
  • Determines customers' needs and desires by specifying the research needed to obtain market information
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Performs other related duties as assigned

Here are some qualities we hope our next TLM, Product Analyst has:

  • The candidate MUST have experience with Time & Attendance software
  • The Product Analyst should have experience in product analysis and in product performance management
  • BA/BS degree in business or finance or the equivalent in functional experience
  • The ideal candidate must be creative, a visionary and have critical thinking skills. In addition to these, he/she must also possess excellent problem-solving skills
  • The Product Analyst must possess strong communication skills both written and verbal
  • The Product Analyst must be motivated and proactive, constantly taking initiative to learn emerging market research skills and tools that will increase their efficiency in the performance of their duties
  • The ideal candidate will have strong organizational skills, able to prioritize their work, works well independently and as part of a team
  • The Product Analyst must be proficient with all Microsoft Office tools

PrimePay offer medical, dental and vision insurance, 401(k) with matching, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD.


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