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Account Manager, Commercial Insurance in West Chester, PA at PrimePay

Date Posted: 5/24/2018

Job Snapshot

Job Description


PrimePay, based in West Chester, PA, provides payroll and HR services to small businesses nationwide. We love small businesses and believe in their impact. With 30 offices nationwide, we can’t wait for you to join our growing team.

We are looking for our next Commercial Insurance Account Manager to join our dedicated workers’ compensation team in West Chester.  This position is responsible for servicing and sales assistance of small/middle market commercial insurance with a focus on workers’ compensation of current and new payroll clients. The ideal candidate will possess the ability to quickly learn new systems and applications, is experienced in billing, auditing and reviewing policies with clients. Strong candidates will be self-starters with good organizational and multi-tasking skills, have a passion for building rapport with clients, is able to work in a fast-paced environment, possess the ability to prioritize, work independently and as part of a team and can communicate professionally with peers, producers, clients, and company underwriters is a must.  This position will include the opportunity for professional development, insurance education, and future advancement.

 A day in the life of our Account Manager may vary, but here’s what you can count on:

  • Servicing and sales assistance of small/middle market workers’ comp and commercial insurance of current and new payroll clients
  • Addressing and researching client service issues to resolution
  • Pro-actively reviews non-renewal notices to determine if we can place the business with another carrier to retain and will reach out to the client regarding options
  • Tracks sales activity and generates production reports from our agency management system for the sales management team
  • Running daily agency management download to update current policy information

The right Account Manager candidate will have these qualifications:

  • Have their Property & Casualty Insurance License (Required)
  • 2-3 years of experience in Workers’ Comp and/or the Commercial Insurance Industry
  • Ability to handle new and renewal submissions
  • Strong written and verbal communication skills to effectively interact with clients, underwriters, team members and other key people
  • Must have excellent problem solving skills
  • Detail-oriented to ensure accuracy
  • Must be results-oriented with the ability to independently follow-through on projects to completion
  • Strong customer-service focus
  • Able to demonstrate professional and ethical business practices
  • Must be highly proficient with computers including MS Excel, Word, Outlook

PrimePay offers medical, dental and vision insurance, 401(k) with matching, paid time off, paid holidays, a flexible spending account, STD/LTD and life insurance.


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